Terms & Conditions

1. Acceptance of Terms

By accessing or using D Nepal Shop, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional guidelines we provide. If you do not agree, please do not use our services.

2. Account & Registration

When you create an account, you agree to provide accurate information and maintain the confidentiality of your login credentials. You are responsible for all activities under your account.

3. Product Information & Availability

We strive to display accurate product details, pricing, and availability. However, we cannot guarantee that all information is error-free. Products are subject to availability, and we reserve the right to modify or discontinue any item without notice.

4. Pricing & Payment

All prices are in NPR and include applicable taxes unless stated otherwise. Payment methods include online banking, mobile wallets, and Cash on Delivery (COD) where available. By completing a purchase, you agree to pay the full price for the products ordered.

5. Shipping & Delivery

Shipping is handled via our trusted partner, NCM Nepal, across all 77 districts. Estimated delivery times vary depending on location. Customers are responsible for providing accurate shipping details. Delivery may be delayed due to weather, holidays, or other unforeseen events.

6. Returns & Refunds

Our returns and refunds policy is available here. Please ensure you review it before requesting a return. Refunds are processed as per our stated timelines, depending on the payment method used.

7. User Conduct

Users must not misuse our platform or engage in illegal activities, including but not limited to: posting offensive content, attempting unauthorized access, or interfering with site operations.

8. Intellectual Property

All content, including logos, graphics, product images, and text, is owned by D Nepal Shop or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Privacy & Data Protection

We respect your privacy. Personal information collected is used for order processing, customer service, and improving our services. By using our website, you consent to our Privacy Policy.

10. Limitation of Liability

D Nepal Shop is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. We are not responsible for delays or losses due to events beyond our control.

11. Governing Law

These Terms and Conditions are governed by the laws of Nepal. Any disputes shall be subject to the jurisdiction of the courts in Kathmandu, Nepal.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be updated on this page, and continued use of our services constitutes acceptance of the revised terms.

If you have any questions regarding these Terms and Conditions, please contact us.